Outsourcing fulfillment sounds simple, but between your stock arriving and the customer receiving a parcel there are several steps and several cost items. This guide walks through the process and the costs so you can compare quotes properly.
The process: from inbound to delivery
- Delivery to the warehouse: your stock arrives by pallet, container or parcel. Transport to the warehouse is settled with your own carrier or freight forwarder.
- Receiving and unloading: the warehouse receives the shipment and checks quantities.
- Counting and put-away: everything is counted per SKU, put on location and registered in the warehouse management system (WMS).
- Stock sync: the WMS is connected to your sales channels, so stock levels match everywhere and you do not oversell.
- Order in: an order flows through to the warehouse automatically.
- Pick, pack and dispatch: the warehouse picks, packs and labels the order and hands it to the carrier.
- Delivery: the customer receives the parcel and can track it on the way.
What to prepare before your first shipment is covered in our inbound process.
Which costs are there?
| Cost item | What it covers | Charged per |
|---|---|---|
| Inbound fee | Receiving, counting, put-away | piece or box |
| Storage fee | Space your stock takes up | box, pallet or m³ per period |
| Order handling (outbound) | Picking, packing, labelling | order or piece |
| Shipping | Delivery by PostNL, DHL, DPD or Ampère | weight, size and destination |
| Value-added services | Relabelling, sorting, returns handling | task |
Shipping costs
Shipping is charged on every order and is often the largest item. It depends on weight, size and destination. A letterbox parcel is cheaper than a standard parcel, and shipping within the Netherlands is cheaper than to Belgium. It pays to keep that in mind when choosing products and packaging.
What does XLI charge?
| Service | Price | Notes |
|---|---|---|
| Inbound | € 0,40 per piece | per box up to 30 kg, L+W+H up to 130 cm |
| Outbound | € 2,00 per piece | parcel up to 2 kg |
| Storage | Free | first 60 calendar days |
Prices exclude 21% VAT. The annual increase is capped at 8%.
How to compare fulfillment quotes fairly
- Ask for a full price list. If key items only say "on request", you do not know what you are signing up for.
- Ask about extra charges: minimum monthly spend, account fees or integration fees.
- Ask about annual increases. An agreed cap prevents surprises.
- Calculate with your own numbers: orders per month, average pieces per order and how long your stock stays in the warehouse.
Fixed, published pricing at XLI in Huissen
Inbound € 0,40 per piece, outbound € 2,00 per parcel up to 2 kg, first 60 days of storage free. Same-day dispatch.
See full pricing →